These Terms & Conditions govern your use of credentialfied.com, the client portal at portal.credentialfied.com and the services of Credentialfied Services LLC. Please read them carefully together with our Privacy Policy and Cookie Policy.
Acceptance Of Terms
By accessing our website or portal, or by engaging our services, you confirm that you have read and agree to these Terms, our Privacy Policy and our Cookie Policy. If you do not agree, please do not use the site.
Our Services
Credentialfied provides credentialing and provider enrollment, CAQH management, medical billing and coding, claims and denial management, accounts receivable recovery, prior authorization, insurance verification, practice management, healthcare IT and our credentialing platform. The exact scope of any engagement is set out in your service agreement.
Use Of Our Website And Portal
You agree to use the site lawfully and not to:
Accounts And Portal Access
You are responsible for keeping your portal login details confidential, for activity under your account and for keeping your provider information accurate. Tell us promptly at info@credentialfied.com if you suspect unauthorized use.
Consultations, Quotes And Pricing
Submitting a form, booking a meeting or requesting a quote does not create a binding agreement. A contractual relationship begins only when both parties agree on the scope, fees and terms of service. Pricing depends on your requirements and may be adjusted if the scope changes before an engagement begins.
Client Responsibilities
Payer Decisions And Timelines
Enrollment approvals, effective dates and claim payments are decided by payers and government programs. We work to move every application forward quickly, but we cannot guarantee a particular outcome or timeline.
Confidentiality
Each party will protect confidential information shared during the relationship and use it only to perform the services, unless disclosure is required by law.
Intellectual Property
All content on this site — text, graphics, logos, branding, design elements and software — belongs to Credentialfied and is protected by law. You may not reproduce, distribute or modify it without our written permission.
Testimonials
If you submit a testimonial or review, you grant Credentialfied permission to reproduce and publish it in our marketing materials.
Email Communication
By giving us your email address you agree to receive service and promotional emails. You can opt out at any time using the unsubscribe link.
SMS Messaging Program
If you opt in to text messages, you may receive credentialing updates, reminders, alerts and occasional promotions.
Mobile Services
Accessing the site from a mobile device may be subject to your carrier’s normal rates and fees.
Cookies
Our site uses cookies. You can disable them in your browser settings; see our Cookie Policy for details.
Third-Party Links
We do not control and are not responsible for the content, availability, security or privacy practices of third-party websites linked from our site.
Disclaimers
Site content is provided for general information only and is not legal, financial or regulatory advice. It is provided “as is,” without warranties of accuracy, completeness or reliability, and you use it at your own risk.
Limitation Of Liability
To the fullest extent permitted by law, Credentialfied is not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, arising from your use of the site. Liability for services is governed by your service agreement.
Indemnification
You agree to indemnify and hold Credentialfied harmless from claims arising out of your use of the site or your breach of these Terms.
Termination Of Access
We may suspend or end your access to the site or portal without notice if you violate these Terms.
Website Availability
We make reasonable efforts to keep the site and portal available, but access may be interrupted for maintenance, updates or reasons outside our control.
Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, outages and payer or government system downtime.
Governing Law
These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, unless your service agreement states otherwise.
Changes To These Terms
We may modify, update or replace these Terms at any time. Changes take effect when posted, and continued use of the site means you accept them.
General Provisions
Accessibility
We want our site to be usable by everyone, including people with disabilities. If something is hard to use, please tell us.
Contact Us
Questions about these Terms? Email info@credentialfied.com or call +1 (347) 354-4372.