Credentialfied Services LLC (“Credentialfied,” “we,” “us”) provides healthcare credentialing, provider enrollment, medical billing and revenue cycle services, and operates credentialfied.com and the client portal at portal.credentialfied.com. This policy explains what information we collect, how we use and protect it, and the choices you have.
Information We Collect
We collect information you choose to give us and a limited amount of technical information collected automatically.
How We Use Your Information
Healthcare And Provider Information
We understand how sensitive healthcare-related information is. We handle it in line with our client agreements, industry standards and applicable healthcare privacy requirements, and limit access to team members who need it to perform your services.
Cookies
Cookies are small files stored on your device that help our website work and help us understand how it is used. You can instruct your browser to refuse cookies, though some parts of the site may not work as intended. See our Cookie Policy for details.
How We Share Information
We do not sell, rent or trade personal information. We share information only when it is needed to deliver the services you request — for example, submitting an enrollment application to a payer you have chosen — with service providers bound by confidentiality obligations, or when required by law or to protect our rights and users.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Data Sharing Safeguards
We use internal controls and access restrictions to prevent unauthorized access to, or sharing of, your information, and review them regularly.
Information Security
We use administrative, technical and organizational safeguards designed to protect the confidentiality, integrity and availability of the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep information only as long as needed for business, contractual, legal, regulatory or operational purposes. When it is no longer needed, we delete or de-identify it securely.
SMS Messaging Program
When you provide your phone number and check the SMS consent box, you agree to receive recurring text messages from Credentialfied, including credentialing status updates, account notifications, appointment reminders, and service updates and promotions. Consent to receive text messages is not a condition of purchasing any service.
Third-Party Websites
Our website may link to sites we do not operate. We are not responsible for their content, security or privacy practices, and we encourage you to review their policies.
Your Privacy Choices
Depending on where you live, you may ask us to:
Children’s Privacy
Our website and services are intended for healthcare professionals and organizations. We do not knowingly collect information from anyone under 18.
Changes To This Policy
We may update this policy to reflect changes to our services, operations or legal requirements. Changes take effect when posted here with a revised date.
Contact Us
Questions about this policy or how we handle your information? Email info@credentialfied.com, call +1 (347) 354-4372, or write to us at 35-11 64th Street, Woodside, New York 11377.